Purpose of Job:
The position serves as a frontliner of the business. It is responsible to achieve gien sales target, comply in the required Sales Associate Checklist. The position performs over the counter selling following the *GET FIT Process.

Essential Duties and Responsibilities:
- Maintains efficient/effective customer service using the *GET FIT process at all times
- Maximizes sales opportunities in the process of closing a sale during customer encounters
- Performs the following functions to drive more sales:
* Attends and assists customers in the selection and choice of merchandise
* Presents features, functions, purposes, benefits, uses, brand and quality of the products
* Ensures to push suggestive selling techniques by offering other product alternatives for broken sizes, stocks unavailability as perfect substitute
* Directs the customer to the counter for special products and ensures personalized service is rendered
* Replenishes stocks on display and ensures availability of stocks in the selling area
* Merchandises and arranges display of stocks
- Monitors movement of stocks and informs the store management team of the fast and slow moving stocks as basis to repeat orders and inter-store transfers to ensure quality/adequate quantity of merchandise and timely delivery of stocks
- Coordinates closely with logistics group in receiving new products and stock transfer requests for the customer and other stocking activities
- Ensures that all items in the selling area are properly displayed and merchandised, with correct prices, with labels and security tags
- Promotes and supports store campaigns, brand marketing strategies, activities, promotions and loyalty programs - e.g., Frequent Buyer Program
- Helps implement health, safety and security control and practices in the workplace - e.g., merchandise loss, damage, pilferage, theft, fire prevention, etc.
- Follows standard stockroom organization; sorting items by gender, classification, category, vendor, style, size
- Assists in periodical/yearly store inventory/stock-taking
- Deals with customer queries and routine product questions utilizing store and product knowledge
- Answers telephone queries, conveys messages to achieve efficient customer relations and inter-store relations
- Handles customer complaints and directs concerns to appropriate channels when necessary
- Ensures cleanliness and orderliness and proper stocking of items
- Supports management decisions, requirements, expectations
- Commits to follow and observe all store policies, rules and regulations
- Performs other related duties and responsibilities as directed by his/her Line Manager/s
* G-reet the customer within 10secs. with energy and enthusiasm; E-valuate customer needs; T-otal solution presentation; F-inalize the sales;I-ntroduce additional products and services; T-hank the customer
** RICS - Retail Inventory and Control System

Skills

- Education/Certification: College Level / 2-4 year college graduate preferred
- Professional Background / Years of Experience: 3-5 years previous job experience with customer service or sales support background
- Language: Bilingual is a plus factor
- Age: 23 - 33

Functional: (Required Skills / Knowledge)
- Machine / Equipment Operating
- Multi-Tasking
- Health & Hygiene Consciousness
- Physical Fitness
- First Aid / CPR Orientation
- Achievement Orientation
- Impact And Influence
- Commitment To Continuous Learning
- Customer Service Focus
- Interactive Communication

Company Profile

The business of our company started in 1918 immediately after the First Word War, flourished after he second Word War right after the oil discovery in Kuwait.
AAW Was developed and recognized later on as one of the major trading companies in the country, with its official registration in the Ministry of Commerce and industry on 20 February 1956.

Since then, our company has experience an impressive growth and has encompassed principal activities in the following segments:

• Consumer Goods
• Pharmaceutical - Wholesale and Retail
• Real Estate
• Home and Office Furniture and Carpets
• Kitchen Appliances
• Premium Home Appliances
• Outdoor Products and Retail
• Sports Apparel and Lifestyle

Procter & Gamble products, and leading brands such as Hoffman La Rosch, Siemens, Basset, Century Furniture, Bosch, Nolte Kitchens, Jansport, Eastpak, The Athlete's Foot, Curves Fitness Center amongst others are all part of our portfolio.
With more than 1, 200 employees, we continue to actively engage in developing new areas of expansion while diversifying our range of value products and services.

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